Company: A global digital transformation and business process outsourcing (BPO) company
Process: Amazon Ring (International Voice Process)
Employment – Full time on-roll job
Location: Chennai (Perungalathur)
Working Mode: 5 working days with 2 rotational weekly offs. Work from Office
Shift: Fixed Night
Transportation: Transport / Cab facility available as per company policy
Joining required: Immediate to early joiners preferred
Interview mode: Personal Interview (No option for Virtual Interview)
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Experience: 0 years (Freshers are eligible)
Qualification: 12th Pass or above
Skills Required: Excellent Communication skills
Salary: ₹3.5 LPA
2. Experienced Category
Experience: Minimum 6 months of experience in any domain
Qualification: 12th Pass or above
Skills Required: Excellent Communication skills
Salary: ₹5.0 LPA
Job Role -
As a Customer Support / Technical Associate supporting the Amazon Ring International Voice Process, you will handle inbound customer interactions, solve technical and service-related queries, and ensure an exceptional customer experience.
Key Responsibilities:
Handle inbound customer calls professionally and provide effective support.
Listen carefully to customer concerns and resolve issues promptly.
Maintain accurate customer records and update information efficiently.
Meet quality, productivity, and attendance targets set by the process.
Report common customer issues and contribute to service improvement.
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To Apply -
Interested candidates need to share detailed resume through WhatsApp to 8147221509.