Company: US based Multinational IT Company
Role: US Collections, US Voice process
Location: Bangalore (Electronic City)
Employment: Full time Permanent on-roll job
Flexibility: Should be flexible to work in US shifts (5:00 PM to 2:00 AM & 7:30 PM to 4:00 AM)
Working Mode: 5 days a week. Work from Office
Joining: Immediate
Interview mode: Personal (Offline)
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Process: US collections, US Voice process, dispute resolution & negotiation. will be dealing with the US customers to collect the payments & cash process.
Experience: 0 - 3
yrs (Freshers are eligible)
Shift Allowance: Rs. 500 / day
Transportation: Cab
facility provided
Required Skills & Qualifications:
Education - Any graduation (excluding B.E/B.Tech)
Good communication skills, with neutral accent
Should be willing to work in US shifts
Job Summary:
The Cash Application associate is responsible for accurately applying customer payments to outstanding invoices, resolving routine unapplied cash issues, and ensuring the AR ledger reflects correct balances. The role involves working with bank statements, remittance advices, lockbox files, and ERP systems, while also handling standard customer and internal queries related to payment allocation.Key Responsibilities:
- Review and post customer payments from various sources (bank
transfers, lockbox, cheques, credit cards, etc.).
- Match customer payments against invoices using remittance advice or
other supporting documents.
- Handle unapplied and unidentified cash by investigating and
resolving discrepancies.
- Reconcile daily cash postings with bank statements.
- Coordinate with Collections, AR, and Customer Service teams to
resolve routine payment issues.
- Process adjustments, write-offs, refunds, and credit/debit memos as
per policy.
- Monitor and update unapplied cash reports, ensuring timely
clearance.
- Support month-end closing activities including reconciliations and
reporting.
- Ensure compliance with company policies, SOX/internal controls, and
audit requirements.
- Escalate complex issues to next Level for resolution.
To Apply -
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